MOST OF US work with unengaged, stressed people. The odds are, some of them are your employees. A staggering 70% of U.S. employees feel unengaged, and that comes with a loss in productivity that some estimate as high as $605 billion each year. There’s a connection between engagement and leadership, which is often not getting made in workplaces. First of all, leadership isn’t about titles. Relational skills are the most important abilities in leadership, according to leadership expert John Maxwell.

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