Soft skills in the financial service industry play a very crucial and important role for branding and client services. Venkateshwar Vakalapudi tells us ways to impart soft skills and generate new clients by changing the approach.
There is a common perception among Filipinos that financial advisors are only out to gain commissions. Val Domingo tells us why testimonials are a powerful persuasion tool in securing a client’s future with insurance.
Yee Von Lim’s clients were in trouble. The Movement Control Order (MCO) in Malaysia, which shut down the country during the early months of the pandemic, was having an immediate impact on small and medium business enterprises (SMEs), which were the backbone of her clientele.
The most common answer to the question, "What are your most valuable possessions?" is usually a list of material possessions. But here's how Top of the Table qualifier Bhupinder Anand guides clients to discover that they often forget to protect their most valuable asset — themselves.
IT’S EASY TO FEEL THAT IF WE HEAR THE WORDS “NEW NORMAL” ONE MORE TIME, we’re just going to scream. Loudly. And with great frustration. But here’s the rub: Normal will never be the way it was before March 2020. No matter what words you use, how consumers are behaving and how advisors are relating are like nothing anyone could have imagined in February of this year.
You can deepen relationships with clients, grow your clientele, and increase your bottom line - all without spending a dime or working more hours - if you're willing to change your mindset. Curious to find out more?
Clients can overspend, or turn to other possibly harmful behaviors, when they're stressed. Two financial therapists talk to Juli McNeely about how you can compassionately and respectfully talk to your clients about that.
One of the best gifts parents can give their children is a strong foundation through a good education. Yet many parents don’t recognize the role life insurance can play in securing their children’s future. Learn what questions you can ask to help them see the possibilities.
Soft skills not only make you a communication expert but also fuels you with other necessary elements such as the power to build loyal customers. Nishith Shah shares how you can garner loyalty from your team by honing your soft skills.
Get energized for your best year yet! Hear from our MDRT members on how they set and achieve goals, including the best tips for tracking productivity and staying accountable for your progress. Learn how you can maximize your potential today.
As many teams continue to work from home, feelings of isolation and loneliness can build up. Furthermore, it can be difficult to develop feelings of solidarity remotely. As a consequence, productivity can drop sharply as you lose touch with your team. With some planning, however, you can create a sense of camaraderie from afar.
A strong professional relationship between you and your team members is an essential tool in achieving productivity and maintaining efficiency. Here's how MDRT member Tam Kim Fang of Malaysia makes fostering better engagement from her team a priority everyday.
Everything is not what it seems to be from the outside when working with high-net-worth clients. And it’s what you don’t expect about that demographic that may keep you from working with wealthy clients. As an advisor, you know that high-net-worth clients
Many advisors may have felt frozen during the first days of lockdown due to the coronavirus. But Mohamad Manmohan Abdullah, ChFC, CLU, knew that policies could lapse and clients could be confused and uneasy if he didn’t conceive new ways to interact with the professionals that he helps with life insurance, always through face-to-face meetings.
Video conferencing is highly susceptible to distractions. Find out how to keep your prospect engaged throughout the meeting from Annalee “Lheng” De Guia, a Court of the Table member whose motto is to “always be closing.”
"What we’re doing allows our clients to sleep at night knowing their policies are intact and will protect them." Discover how Janet N. Ng from the Philippines sets the tone as she leads her team through today’s uncertainties.
When the world was changing quickly for all of us, we debuted a weekly webinar series called “Tuesdays at 2.” It assisted our business-owner clients and HR professionals in their time of need and positioned us in front of prospective clients. We went from idea to launch in just three days, and we had hundreds of people in attendance at that first webinar.
A financial advisor got a call one day from an old college friend who said, “We’re ready to set up a retirement plan for our company. We want you to handle it.” The advisor asked why he was chosen to assist with this. The answer: “You stayed in front of me. When it was time to make a decision, you were the first name that came to mind.” The advisor had been politely persistent.
I am the worst prospector in the world. I found it hard to ask social acquaintances for business. To get past my prospecting reluctance, I tried to do various things — cold calling, mailings to those who just got a mortgage, seminars about retirement, etc. An incident changed all of this.
In sales training, we are often taught to treat objections as obstacles to overcome, but that's not the only approach. Bryce Sanders shares his best practices and strategies for a better alternative! Read on to find out more.
The most successful advisors in this business have two common traits: high activity and high-quality relationships. This industry teaches us that success is a numbers game of finding enough people to talk to and work with. When I came into the business, I was taught Al Granum’s One Card System. While it was a solid approach for the first year or two, it was also incomplete. There was more to the story.
Prospecting in traditional ways has been widely used by financial planners around the world. Prospects are getting resistant to these similar approaches, to the point where it is difficult to even get a prospect in for an appointment, especially high-net-worth prospects. Lim Yee Von illustrates a new way of prospecting that will not only get you appointments from your prospect easily, but also attract prospects to open up to your financial advice.
Sometimes it seems like nothing is official until it has appeared on social media. Like if you want people to know about anything, you need to post about it on a popular platform like Facebook. But what should you be showing to your clients on your profile?
How do you deepen relationships with your clients, gain more clients and ultimately increase your bottom line, all without spending a cent or working more hours? It's all about working from a growth mindset.
The situation: When Melbourne went into its first pandemic lockdown, reality struck my wife and me. We were juggling homeschooling our two kids (ages 8 and 6), running my practice from home and her job as a nurse in a local hospital. The first couple of weeks in particular were tough, and my business activity levels dropped off significantly as we tried to adjust.
A panel of three MDRT members discuss what it's like to be a female advisor and share their own success stories and how they’ve gained confidence over the years, as well as how to recruit and retain more female advisors into the profession.
Has anything good come out of 2020? It’s hard to think so, with the daily onslaught of news about the pandemic, the resulting financial crisis and the overwhelming feeling that life will never be the same again. Still, we wondered. So we asked 100 MDRT members this: Tell us about one good thing, personally or professionally, that has happened to you this year.
A positive mindset is the main trait that differentiates driven and accomplished advisors from the rest. How you think has a profound impact on your business, your quality of life, and the engagement of everyone around you. Here are some simple steps to help you move past unproductive thoughts and achieve your goals!
It’s been months since the pandemic started, with its lockdowns and financial turmoil. Months of comforting clients who have lost their jobs or retirement savings. You’ve been there for them, rebalancing portfolios, reminding them of their life insurance cushions, connecting them with other clients who may have employment opportunities, and providing a listening ear for their stress and anger.
In a world of ongoing digital transformation, we must rethink our practice to continue being relevant, creating value and being our clients first choice. In this session you will learn how, if you implement small details into your practice, you will gain client loyalty and maintain a solid and lasting bond.
As the pandemic continues and local governments update their guidance for social distancing, advisors are deciding whether to meet in person with clients or by leveraging technology. MDRT members Lam Pui Ka (Malaysia), Brad J. Myers (U.S.), and Leena Parwani (UAE), share how they have thrived whether through ongoing virtual work or through establishing in-office options.
If you’re a great salsa dancer or an experienced singer, how can you use that to benefit your practice? MDRT members Xiao Chen, Chad Demarre, Maria Josefa Garcia and Stacy L. Kahan share how their personal, potentially unrelated skills have crossed over to become professional assets.
During these unusual times, how will you handle potentially awkward conversations regarding safety? MDRT members from Singapore, the United States and England share how they're dealing with the complicated feelings and physical challenges involved in communicating with clients as some offices around the world begin to reopen.
What are you doing to plan for what clients will be thinking and worrying about as these difficult times continue? In this episode of the MDRT Podcast, MDRT members share what they anticipate from clients moving forward and how they will help meet those needs.
How will you adjust your practice to recognize clients’ lowered cash flow and new challenges for staff? In this episode of the MDRT Podcast, MDRT members identify the most difficult elements on their minds for the long-term, and what they’re doing to plan for the changes.